Apart from occasional stories of illness on cruise ships or bed bug explosions in hotels, travelers from around the world boarded planes, hosted hotels and private individuals and drove in cars without wondering if this experience could make them sick. Like so many other aspects of daily life, COVID-19 has changed that. Now, brands are quickly following hygiene initiatives in which they detail the steps they take to ensure that every touch point a guest is literally clean. With eye-catching names – Hilton`s CleanStay, Accor`s ALLSafe, United Airline`s CleanPlus – and high-level partners (Hilton with Lysol and the Mayo Clinic, United with Clorox and Cleveland Clinic), these efforts are a visible sign that the brand is prioritizing the health and safety of its customers. And, legal experts say, these detailed guidelines could offer some protection if there were to be assertions to the contrary. But what about the fragmentation of the short-term rental industry, in which there may be an owner, a property manager and a booking platform (or booking platform) – what would be the liability if a customer claimed to have been infected with the COVID 19 virus during a stay on private property? Bookings are constantly recovering. Are your buildings ready? If you have 10 or more units, talk to our COVID Special Growth Team to get the best deal (or to access our recovery pack)! In the face of the coronavirus outbreak (COVID-19), the focus has been on when short-term rents are again allowed (and for those currently excluded from the ban), the cleaning standards that must be applied. We will continue to provide CDC and the Massachusetts Department of Public Health Policies and Recommendations for Cleaning Standards regarding short-term rents. First of all, keep in mind that the travel industry is surprisingly resilient. The sector has recovered from similar incidents in the past and has grown steadily over the years. Indeed, in many sectors, the sector is still growing compared to this year compared to this period in 2019, although it is lower than expected. While this is a very difficult time for homeowners in many places, it is unlikely that the current epidemic will radically change the current trend towards mega-trend.
Your relationship with the guests is crucial. Continue to build trust and loyalty to your future and past customers by sending them your account. We recommend proactively defending the message that private rentals are less risky than hotels, and highlighting any additional cleaning operations or other precautions you have taken to allay your concerns. For clients who wish to cancel their short-term rental stay, brokers and landlords must decide in agreement to grant a more lenient cancellation. Factors that may interfere with this decision include after-sales service practices, the availability of funds for refunds and other business factors. With regard to liability, how he expects infection, that the answer may have to wait for a legal right to be decided on this issue. I think that if a court has to deal with it in the first place, the trend might be in favour of the tenant tenant, because a court could say to the landlord, “You have had a lot of time to understand and understand what is appropriate with respect to hygiene and cleaning protocols.